IT Services

Thank you for your interest in Pro-IS for your Managed IT Services!

Pro-IS offers business-focused cloud and local infrastructure services available as add-ons to our IT Support plans or as stand-alone managed services. Our managed IT services are appropriate for businesses of all sizes, from 1 to 2,000+ employees. See our current services below. Please contact us with any questions or to request a free consultation with our business technology advisors!

Managed IT Services

Our Managed IT Services include world-class outsourced IT support and co-managed IT support. With more than 20 years in the business, our technicians are ready to help with all your information technology needs. We also have experienced project managers, strategic business advisors, and security experts to help your business succeed in all aspects of information technology. Be confident in your technology and electronic assets with our managed IT services and solutions.

Office 365

As a Microsoft Partner, Pro-IS is dedicated to providing consistent and secure cloud collaboration tools through the Office 365 platform. Our basic Office 365 package includes business class email, Microsoft Teams, phishing protection, and security in a cohesive package designed to optimize and enhance company and business collaboration. Optional email backups, enhanced SPAM protection, message encryption, cloud file storage, and Office 365 desktop apps round out our offerings for a complete business cloud package. Contact us today about our Office 365 business plans!

Backups and Recovery

One of the most critical services for any business network is Backups and Recovery. Pro-IS offers a hybrid cloud and local backup solution that keeps your data safe no matter where you are. Basic backup and recovery services are included in our outsourced IT support plans, and we have advanced backup and recovery add-on and stand-alone plans. For always-on businesses that need near instantaneous recovery, check out our Business Continuity and Disaster Recovery plans below. Do you know when your data was last backed up? And are you sure everything important is being backed up? Contact us for a free backup review!

Business Continuity and Disaster Recovery

Our Business Continuity and Disaster Recovery (BCDR) plans are for businesses who need high-availability and always-on servers and data. Redundant servers and hardware immediately fail over in case of hardware failure, and if you experience a catastrophic loss, our continuous backup systems kick in within minutes to keep your business up and running while hardware or facilities are repaired. Our Business Continuity specialists will sit down with you to create a business continuity and disaster recovery plan to make sure critical resources stay available and accessible. Where minutes count, our BCDR plans give you peace of mind that business will continue as normal even after significant loss.

Cyber Security

Cyber security is a requirement these days, not an option. That’s why Pro-IS includes basic cyber security components such as firewalls, web filtering, antivirus, and strict security practices in our outsourced IT support plan. For businesses requiring that extra layer of protection, Pro-IS offers scheduled security compliance audits, AI-powered continuous threat/breach detection and remediation, identity monitoring, and staff training. As far as we’re concerned, better safe than sorry is more than just a colloquial adage. It’s our way of life. Contact us today to see how we can help your business stay safe in an ever-changing threat landscape.

Cloud VoIP

Whether in the office or working from home, our Cloud VoIP solutions keep you connected with each other and the world. With available Wi-Fi handsets, mobile apps, and easy to use PBX features, take your business telephony to the next level. Our dedicated VoIP support team and network engineers are continuously working to maintain optimal voice performance and are available to answer support calls any time. Take control of your business communications, contact us today for a free consultation!